All LCD monitors:

Within 14 days of purchase if the monitor has 1 dead pixel or more anywhere on the screen you are entitled to go back to the place of purchase for them to replace it for you.

15/17" LCD monitors:

Outside the 14 days of purchase, if there is 1 dead pixel within an 8cm x 8cm squared box in the middle of the monitor we will replace it under the warranty.  Outside the 8cm x 8cm squared box there needs to be 3 or more dead pixels before we can replace the monitor.

19/21/24" LCD monitors:

Outside the 14 days of purchase if you have 1 or more dead pixels anywhere on the screen we will replace it for you under warranty.

32/40" LCD monitors:

Outside the 14 days of purchase you require 3 or more dead pixels anywhere on the screen before we can replace it.

For product support please contact our Customer Support department on 1300 362 603.