Where Do I Obtain Windows Phone (Mobile) 6.5 For My SGH-i637 (Jack)?

Samsung has released a software upgrade for the SGH-i637 (Jack) which is recommended to be installed. This update includes an upgrade to Windows Phone (Mobile) 6.5 and numerous software enhancements. The update may take between 5-10 minutes to complete if the system is already set up.

This upgrade contains several enhancements and features. Highlights are listed below.

• Microsoft Windows Phone (Mobile) 6.5 Standard Edition
• Windows Phone (Mobile) 6.5 includes new features such as:
• Windows Marketplace for Mobile:  Discover apps that unlock the power of your Windows Phone, shop securely with confidence, and download instantly to your phone.
• Internet Explorer Mobile:  Internet Explorer Mobile 6 delivers the same high quality browsing and media viewing experience that you’ve come to expect on your desktop computer. If you can see it in Internet Explorer on your PC, you’ll be able to see it just as well on your Windows Pphone, whether the content you want is on YouTube, a game using Flash animation, or on a social site like Facebook or MySpace.
• AT&T WiFi:   Automatic access to over 20,000 AT&T Wi-Fi Hot Spots nationwide is available on the Samsung Jack and is included in select smartphone data plans. This allows for fast and easy downloads of your favorite music, streaming videos, games, and more.
• Vlingo for Windows Phone:  Instantly send a text or email message, call a friend, search the Web, open native applications and more, all by speaking into your Samsung Jack Windows Phone.

COMPUTER

• Desktop/Laptop Computer Running 32bit Versions Of Either Microsoft Windows Vista w/Service Pack 2 or Microsoft Windows XP w/Service Pack 2
• Windows phone Device Center 6.1 or ActiveSync 4.5 Installed & Functioning Properly
• All Firewall & Anti-Virus Programs Should Be Disabled (See Article)
• Administrative Privileges Required To Download & Install Software Including Unsigned Drivers
• An Available USB Port On The PC

PHONE

• Fully Charged Battery
• SIM Card Should Be Removed From Phone Before Applying Upgrade

OTHER

• USB Data Cable (Included In Retail Box - P/N:  APCBS10BBE)

To obtain the Upgrade Tool, click on the download button below.

When you receive the File Download dialog window, select Save
Click Save and save the file to a specified location, recommend desktop for easy access.

Note: The Upgrade Tool software must be saved locally to the PC.  
It not recommended to use the "Run" option for this update.

For information on installing WMDC, please refer to the following article:

• How Do I Install Windows Mobile Device Center For My Windows Mobile Device?

For information on installing ActiveSync, please refer to the following article:

• How Do I Install ActiveSync For My Windows CE / Windows Phone / SmartPhone Handset?

NOTE:  Please allow Pop-ups on this page.  The link below will open in a new window.

1. On the phone, press Start > Settings > Connections > USB. Verify the USB connection Setting is set to ActiveSync, then select Done (left soft key).
2. Connect the phone to the USB cable and plug the other end directly into an available USB port on the PC.
3. If not previously done, create a standard partnership between the computer and your Jack.
4. Select the items you wish to backup, and then allow the synchronization to complete.
5. When synchronization is complete and the selected data has been verified to have been successfully synchronized into Microsoft Outlook, disconnect the USB cable from the phone and power the phone off.

1. Please close all open programs on the computer.
2. On the computer, double-click on the file Jack_Windows_Mobile_6_5_Upgrade.exe
3. The Introduction screen containing a condensed list of what is new with the upgrade.
4. Click on the Next button to continue



5. Please read over the license agreement and select “I accept the terms in the license agreement”, and click Next.



6. Please read over the Notices window before continuing. When ready, select “I understand the instructions indicated above” and click Next.



7. Please follow and read over the Setup Procedures before continuing.



8. (A) The Upgrade Tool will perform a system check to verify necessary drivers are already installed on the computer. During the PreInstall Driver process, two files will be copied over to the PC that are required for flashing. The handset may briefly display “Download Mode” before going to a black screen. This is normal. Windows may ask you to install software with the new hardware wizard. In this case, select automatically search and install.

8. (B) For information purposes, the device should be successfully detected as a Samsung MSM7xxx base HUS Interface under ports in Device Manager. Device Manager can be access by clicking on Start, Run, devmgmt.msc.  
   
   NOTE:  COM Port numbers may vary depending on the PC Configuration.



9. Click the Start to begin the upgrade.
• The flashing process will go through several different phases. This information will be displayed in the Log field.



10. Click the Next to proceed



11. Click the Finish to close the tool.
• The handset will take a few extra moments to boot up for the first time.

The Jack will automatically reboot when the update process has been completed.
If your device is turned on successfully, all downloading procedures are nearly finished.

After the download has completed, it is recommended to perform a command line reset. This is to ensure the memory is purged of all irrelevant data.

1. Once the handset has rebooted to the Today Screen, enter the following code: *2767*3855#. The handset should display a message “Formatting, Please Wait…”
2. The phone will reboot after the Full Reset as this is normal operation.    

After the full reset operation is completed, it is recommended that the user verify the software version of the phone. Please power off the handset and insert your SIM card. Power the handset back on and see the below images.

• To check the software version, enter the following information on the phone: *#1234#
• Both the PDA and Phone versions should show i637UCIJ2

Please see the condensed list below for details of some changes found in this IJ2 update for the SGH-i637

• Microsoft Windows Phone (Mobile) 6.5 w/AKU 0.27
• Internet Explorer Mobile 6
• Windows Market Place for Mobile
• Modified UI with updated text & icons in several areas
• Enhanced web browsing experiencing
• Enhanced, Java platform
• Battery optimization
• Radio signal optimization
• Fixed, T9 predictive logic (able to use z character)
• Added, RNDIS bypass support (Settings>Connection>USB) for simpler desktop connectivity   
• Added, AT&T WiFi and Mobile Share
• Added, Vlingo for Windows Phone for improved voice recognition

• Is The Upgrade For My SGH-i637 (Jack) From Windows Phone 6.1 To Windows Phone 6.5 Free Of Charge?
• At this time, the update is free for Jack users.
• Is It Possible To Regress Back To Windows Mobile 6.1 If I Do Not Like 6.5?
• Since original firmware with tool was never official released by Samsung,  this option does not exist.
• Will This Upgrade Work With Other Samsung Mobile Handsets?
• This specific upgrade is on for the Samsung Jack for AT&T. Any attempts to utilize this upgrade tool could result in a failed flash, which could potentially void the warranty.
• How Long Will The Upgrade Be Available For My SGH-i637?
• Currently, there is no plan to remove the upgrade after initial release.
• I Have Seen Other Windows Phone (Mobile) 6.5 And They Look Different. Why Is That?
• The Jack is running on a Windows Phone 6.5 Standard Edition OS. The Standard edition will visually look different because the Titanium overlay is not included. Titanium requires touch screen hardware to become end user friendly.  Most Windows Phone 6.5 Professional Editions will usually have Titanium.
• If I Purchase A New SGH-i637 (Jack), Will It Come With Windows Phone (Mobile) 6.5?
• Yes. Windows Phone (Mobile) 6.5 will be rolled into current production process.
• If I Have x64 bit Edition of Windows. Will The Upgrade Tool Work On this OS
• Due to the nature of the drivers embedded with the tool, they were not designed for use in that environment.
• Is The Upgrade Tool For My SGH-i637 (Jack) Compatible With Windows 7?
• No. At This time, it is recommended to execute tool on x32 builds of Windows Vista or XP
• I Attempted The Upgrade And It Appears My Handset Does Not Power On. What Can I Do?
• The tool changes the bootloader for upgrade process. The handset may “remember” to be boot into download mode. To clear the memory, remove the battery for about one minute and then reinsert battery. The handset should now power on as normal by pressing power button.
• I Have Completed The Upgrade And It Appears My Handset Does Not Power On. What Can I Do?
• There is a slight change to the length of time to power on the handset. Press & hold the power button for about three seconds to turn the device on.