|
Software
Upgrade Tool For Windows Vista Operating System
|
|
This Upgrade Tool will Only
Function on Operating Systems Running x32 bit Microsoft
Windows Vista (Home, Premium, Ultimate, Business).
|
|
IMPORTANT INFORMATION
|
|
The Upgrade Process Will Erase
ALL User Data From The Device. Please
Ensure that All Critical Information has Been Backed
Up Before Applying this
Upgrade.
Any installed programs and/or updates
will need to be re-installed after applying this upgrade.
• This Upgrade Tool
is Not Compatible
with any Other Product.
|
|
Update
Process Overview
|
- Installation of Windows Mobile Device Center
6.1
- Backup Data from the SCH-I910 to the Computer
Using Windows Mobile Device Center
- Downloading of the Software Upgrade to the
Phone
- Verification of the Phone's Software Version
|
|
Step
One: Install Windows
Mobile Device Center (WMDC) On The Computer
|
For information on installing Windows Mobile Device Center, please refer to the following
article: NOTE: Please allow Pop-ups
on this page. The link below will open in a new window.
|
Step
Two: Backup Data From The
SCH-i910 To The Computer Using Windows Mobile Device
Center
|
- Attach the USB cable from the computer to the handset.
You may see notifications indicating device driver installation.
This is normal.
- If not previously done, create a standard partnership
between the computer and the SCH-i910.
- Select the items you wish to backup, and then allow
the synchronization to complete.
- When synchronization is complete and the selected data
has been verified to have been successfully synchronized
into Microsoft Outlook, Continue to step three.
|
If you utilize File Encryption on the handset, please
ensure data is relocated off the device and card to
a desktop PC. Otherwise, there is no way to recover
the cipher key after the flash thus your data can no
longer be read.
|
|
Step
Three: Begin Software Update
Process
|
- Please close all open programs.
- Start the Upgrade Software by double clicking the SCH-i910
User upgrade tool v1.0.5.3.
- Read over the EULA, accept the terms, and click Next.

- Please read “What You Need to Know” section and proceed
by clicking Continue.

- Please verify that all user data has been backed up and
proceed by clicking Continue.

- Since we have backed up all desired data previously, we
can continue with the update. Click Yes.

- Please perform all steps outlined below. The Upgrade will
start when you reset your device.

- The SCH-i910 ROM is being updated to CF03, actual upgrade
time will vary depending upon local conditions however
it may take up to 10 minutes to complete (Your
handset may be inoperable if you Disconnect /Power Off your
Handset or Stop the Upgrade Process while installation
is in progress).

- The upgrade has now been completed. Click on the Finish
to terminate the Upgrade Tool. The SCH-I910 will automatically
reboot. At this time the handset should be synced with Windows
Mobile Device Center to restore previously saved data.

If your device is turned
on successfully, all downloading procedures are nearly finished.
|
Step
Four: Verifying The SCH-I910
Software Version
|
After completion of the CF03 upgrade, please verify the software
on the phone is accurate.
- To check the software version on the handset, click Start
> Settings > System > Version
- The ROM version should show S:i910.10
V.CF03.20961
|
Additional
Detailed Information Of Items Contained Within S/W Update
|
Please see the condensed list below for details of some changes
found in this CF03 update for the SCH-i910.
- The latest Microsoft AKU Update 1.5.1.
- Enhanced zoom for Internet Explorer.
- Slight UI Modifications.
- Various additional improvements to improve handset function.
- Open Standalone LBS Supported and Performance Enhanced (This
may Support 3rd Party Applications).
- VZ Access Manager Supports Bluetooth Connection (SPP).
- Correction of memory shortage issues.
Below are some anticipated questions
about the upgrade
- Can The Upgrade Process Be Completed Using
Windows 7 Operating System?
- Currently, Windows 7 operating system is not supported.
- I Am Having Problems Using VZ
Navigator After Upgrading My SCH-i910.
- A new version (v4.1.5 build 220) of VZ Navigator
has been released for use with CF03 upgrade. Please
perform steps outlined below to update VZ Navigator
to the newest version.
- Open the Main Menu.
- Open VZ Navigator.
- Select options.(Bottom right of screen)
- Select Check for Updates (If new update is available
it will automatically download).
- Is The Upgrade For My SCH-i910 Free
Of Charge?
- At this time, the update is free for SCH-i910.
- How Long Will The Upgrade Be Available
For Free On My SCH-i910?
- Currently, there is no plan to remove the upgrade after
this initial release.
- If I Have Problems Updating My SCH-i910,
Can I Take It To My Local Verizon Wireless Store?
- Samsung Technical Care & Verizon Wireless are here
to help with the upgrade. Please contact 888-987-4357 or
866-788-9387 respectively.
- If I Decide I Do Not Like The Update
For My SCH-i910, Can I Reload (BJ28) Software?
- It is not recommended to regress backwards to a previous
software load. Any attempts to perform a regression
may render the handset inoperable.
- Can The Upgrade Process Be Completed
Using x64-bit Microsoft Operating Systems?
- Currently, the Upgrade Process is not compatible with
x64 bit Microsoft operating systems.
- What Can I Do If The Upgrade Tool
Cannot Establish A Communication With My Mobile Device?
- Ensure device is turned on.
- Plug the USB cable into the computer and connect the
other end to the phone.
- Change the Windows Mobile Device Center settings.
- Open the connection settings menu.
/Control
Panel/ Windows Mobile Device/Connection settings
- Ensure a checkmark is located in the box
for Allow USB Connections.
- Troubleshooting
- If you cannot connect to Windows Mobile
Device Center after performing the instructions above,
please try the following steps below.
- Remove the data cable from the phone and reconnect
it.
- Remove the data cable from the computer and
reconnect it into a different USB port.
- Power cycle the handset. (OFF/ON)
|